Refund policy

At Route of Dreams, we want you to shop with confidence. If you're not satisfied with your purchase, our Return and Replacement Policy ensures a smooth process:

Eligibility for Return or Replacement

• The item must be unused, undamaged, and returned in its original packaging with all tags and labels.
• Return or replacement requests must be raised within 7 days.

You may request a return/replacement under the following conditions:

• You received the wrong item
• The item is damaged or defective upon delivery (must be reported within 48 hours)

 

How to Request a Return

1. Email us at officialrouteofdreams@gmail.com or WhatsApp at +91 63776 53434
2. Include your order ID, product image and reason for the return. 
3. Wait for confirmation and return instructions.

Important Notes

• Products showing signs of use, damage, or missing original packaging will not be eligible.
• Approved refund amount will be credited to the original payment method within 5 days.
• Approved exchange/replacement products will be delivered within 7 days.